Classify the packet
Identify and organize documents across the appeal packet, creating a structured foundation for review.
Demonstration stageAI products for regulated environments
Appeals Agents helps healthcare organizations turn complex appeal packets into structured, traceable evidence—so reviewers can work faster without losing human judgment.
Demonstration-stage product • Designed for customer-specific implementation
The cost of waiting
Appeal decisions can take 45–90 days. During that time, hospitals and physicians wait for cash flow, reviewers search across fragmented documents, and patients may face delays in care.
The most demanding work is also the most consequential: reviewing submitted records, comparing evidence with benefits and policies, and following up on missing information.
Appeals Agents
A specialized, human-centered agentic workflow that helps teams understand what was submitted, what the evidence supports, and what still needs attention.
Identify and organize documents across the appeal packet, creating a structured foundation for review.
Demonstration stageExtract and summarize material facts with links back to the supporting source evidence.
Demonstration stageFlag missing, incomplete, or conflicting information for focused human review.
Demonstration stageBring policy-aware reasoning into the workflow to support consistent review.
In developmentPresent an explainable recommendation for an authorized reviewer to evaluate.
In developmentEvaluate quality, traceability, reliability, and operational behavior before broader use.
Being validatedHow it works
The workflow is designed to augment appeal professionals—not remove accountability from consequential decisions.
Receive the appeal packet and establish a traceable case record.
Classify documents, extract evidence, and produce a grounded summary.
Highlight gaps and prepare policy-aware findings for review.
Enable an authorized human reviewer to assess the evidence and take action.
Built around the people doing the work
Initial work is focused on U.S. government healthcare and the organizations that participate in its appeals ecosystem.
Strengthen consistency, transparency, and oversight across high-volume appeal operations.
Help review teams organize evidence, identify gaps, and support defensible decisions.
Prepare stronger appeal records and reduce time spent navigating fragmented documentation.
Scale appeal preparation with repeatable workflows and evidence-level traceability.
Trust by design
VerityArc’s direction is to build AI products that can be evaluated, observed, governed, and improved within regulated enterprises.
Connect summaries and findings to the evidence that supports them.
Keep authorized professionals in control of consequential decisions.
Evaluate quality, reliability, risk, and operational performance.
Pursue alignment with applicable federal policy and recognized security, privacy, and AI risk frameworks as the company and product mature.
VerityArc is an early-stage company developing its compliance program. SOC 2 Type II, ISO 27001, HIPAA readiness, NIST alignment, and Six Sigma quality are targets and guiding frameworks—not current certifications or guarantees.
Security & controls
Program targetInformation security
Program targetHealth data privacy
Readiness targetRisk & governance
Alignment goalContinuous improvement
Guiding methodologyAbout VerityArc
“Verity” is rooted in truth. “Arc” reflects a deliberate path toward a north star. Together, they express our ambition: build advanced products that improve human outcomes with rigor, responsibility, and continuous learning.
VerityArc is an enterprise product company first and an AI consulting company second. Appeals Agents is the first product in a broader vision spanning regulated industries.
75+ yearsCombined healthcare experience across the founding team and contributors
Team members have experience delivering production-grade AI solutions in federal and private-sector roles. Those engagements were completed independently of VerityArc.
Start a focused conversation
We are looking for pilot partners who want to evaluate Appeals Agents against real operational goals—processing time, financial outcomes, quality, and the number of patients and providers served.